From time to time some City homes may experience a sewer backup. In most cases the backup is due to problems in the home sewer lateral. (usually tree roots).
The home sewer lateral is defined as: the pipe that runs from just inside the basement of a home to the point where the pipe connects to the City Sewer Main (usually in the center of the street.) It is the homeowners’ responsibility to maintain the sewer lateral.
to do if you experience a backup
1. Don’t Panic
2. If you think the backup is due to a City blockage, call us. If during regular business hours call the Treatment Plant at
674-7705, after hours call the Police Department at 674-7707.
Tell them that you have a sewer backup.
They will page the staff member on call.
3. If the problem is not in the City Sewer Main you will then need to call a plumber.
if the backup is from the City Sewer Main?
In some instances the home sewer lateral is not the cause of the backup. The City cleans all City Sewer Mains on a scheduled basis. Unfortunately, occasionally a city sewer pipe will backup into a resident’s basement.
can you protect yourself from this kind of backup?
1. Obtain coverage for sewer backups through your homeowners insurance.
Install a backflow preventer on your home sewer lateral.
(Consult with a plumber for more details.)
If you have any further questions regarding sewer backups please contact Mike Kelly at 674-7705.